• Close account and start over again???

    Asked by PaulineJ on Tuesday, May 14, 2013

    Close account and start over again???

    I've been with you since last July-Aug or Sept.???And now for about a month or two I can't get the emails whatsoever even after doing everything suggested and more.I was going to give up ,but now I'm wondering if I need to close my account and start al over again(not remembering what I had and did in my account. :( I'm ready to give up on this and go forward

    5 Answers from the Community

    5 answers
    • GregP_WN's Avatar
      GregP_WN

      No closing the account won't help, it's a problem with your email provider, not the WhatNext site. So starting over wouldn't help. You might fix the problem by making a gmail email account to use just for WhatNext, we don't have problems with them kicking out our emails. If you set up a gmail account let me know what the email address is for that account and I can change it in your records. MSN has given us problems for 6 months.

      almost 4 years ago
    • FreeBird's Avatar
      FreeBird

      Do you use one of the online email services like Gmail, or do you use the one from your internet provider? I have heard that sometimes email providers will block emails from certain websites if they appear to be spam based on the volume you receive. Also check to see if the email program you're using has a junk mail filter that's automatically throwing the emails away. That's what I would do first to see if that works.

      What I do that works for me is just log in here, and read the updates on this website.

      almost 4 years ago
    • FreeBird's Avatar
      FreeBird

      Sorry you're having a tough time with the technical issues.

      almost 4 years ago
    • PaulineJ's Avatar
      PaulineJ

      I've been on the phone with msn for about an hour.They have everything is correct and said I should be getting my emails under c o n t a c t u s @ w h a t n e x t . c o m
      And they sy it's this site with the problem ,not them.grrrrrrrrr!
      I really don't need all different addresses to get my emails.I had gmail years ago and didn't like it.Also I'm paying for msn.I'm too old for all these changes.It's bad enough when toy have a million passwords because of not remembering your password and have to use another one and can't use a password you already used.lol!

      almost 4 years ago
    • PaulineJ's Avatar
      PaulineJ

      I've been on the phone with msn for about an hour.They have everything is correct and said I should be getting my emails under c o n t a c t u s @ w h a t n e x t . c o m
      And they sy it's this site with the problem ,not them.grrrrrrrrr!
      I really don't need all different addresses to get my emails.I had gmail years ago and didn't like it.Also I'm paying for msn.I'm too old for all these changes.It's bad enough when toy have a million passwords because of not remembering your password and have to use another one and can't use a password you already used.lol!

      almost 4 years ago

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